Privacy Policy

Data Controller

This Privacy Policy applies to F7 Casino Online and explains how we collect and process your personal data. For specific information about the data controller and our compliance framework, see the corporate details in the footer of our website.

Purposes of Data Processing

We collect and process personal information for the following purposes:

  • Account Management: To create and maintain your account, verify identity, and process account updates
  • Service Delivery: To provide gaming services, process transactions, and fulfil your requests
  • Legal Compliance: To comply with applicable regulations, anti-money laundering requirements, and age verification
  • Platform Security: To detect fraud, prevent unauthorised access, and protect against malicious activity
  • Analytics and Improvement: To analyse user behaviour, improve site performance, and develop new features
  • Communications: To send account notifications, respond to inquiries, and provide customer support

Legal Basis for Processing

We process personal data on the basis of contractual necessity (to provide services you have requested), legal obligation (compliance with regulations), legitimate business interests (fraud prevention and platform security), and, where applicable, your explicit consent.

Categories of Personal Data Collected

We may collect and process:

  • Identification Data: Name, date of birth, address, and government-issued ID information
  • Contact Information: Email address, phone number, and correspondence records
  • Account Data: Username, password (encrypted), account preferences, and transaction history
  • Financial Information: Payment method details, deposit and withdrawal records, and betting history
  • Technical Data: IP address, browser type, device identifier, pages visited, and access logs
  • Behavioural Data: Gaming patterns, session duration, and feature usage

Data Retention

Personal data is retained for as long as necessary to fulfil the purposes outlined above and to comply with legal obligations. Financial and transaction records are typically retained for a minimum of six years for regulatory and tax purposes. You may request deletion of your account in accordance with applicable law, subject to legal retention requirements.

Cookies and Tracking

F7 Casino Online uses cookies to enhance user experience, remember preferences, and analyse site usage. Cookies are small text files stored on your device.

Types of cookies include:

  • Essential Cookies: Required for basic site functionality and security
  • Performance Cookies: Collect anonymous data on how users interact with the site
  • Preference Cookies: Remember your settings and choices

You may disable cookies through your browser settings; however, this may limit functionality. For detailed cookie information, refer to our cookie notice or contact us for clarification.

Third-Party Service Providers

We may share your data with trusted third parties who assist in operating our platform, "including":

  • Payment processors and financial institutions
  • Identity verification services
  • Analytics providers
  • Cloud hosting and security service providers

All third parties are contractually obligated to protect your data and use it only for the purposes specified.

Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or applicable regulations. We will notify you of material changes by posting the updated policy on this page and updating the effective date. Your continued use of the platform constitutes acceptance of any updates.

International Data Transfers

If your data is transferred outside the United Kingdom or EEA, we ensure appropriate safeguards are in place, including contractual protections and compliance with applicable data transfer regulations.

Your Privacy Rights

Subject to applicable law, you have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Correct inaccurate or incomplete information
  • Deletion: Request removal of your data (subject to legal retention requirements)
  • Restriction: Limit how we use your data in certain circumstances
  • Data Portability: Receive your data in a structured, portable format
  • Objection: Object to processing for marketing, profiling, or other purposes

To exercise any of these rights, contact us using the channels listed in the footer or through our Contact page.

Contact for Privacy Inquiries

If you have questions about this Privacy Policy, concerns about your data, or wish to exercise your privacy rights, please reach out through the official contact channels listed on our website. We aim to respond to privacy requests within the timeframe required by law.

Final Note

Your privacy is important to us. We are committed to transparent, lawful data handling and welcome any questions or feedback regarding our privacy practices. By using F7 Casino Online, you acknowledge that you have read and understood this Privacy Policy.